Designed keeping in mind tourists’ penchant for exceptional opportunity to encounter the Big Five in their natural habitat, the Africa Safari tour offers an enchanting wild sojourn in the land of natural wonders. It allows you to be at the perfect spot to experience the Great Migration of nearly 2 million wild animals from a close and comfortable range. The camps have been carefully selected to provide the best location to experience the migration while providing excellent value for your money.
Arusha/ Moshi – Tarangire – Lake Manyara – Serengeti National Park – Ngorongoro Crater –Arusha/ Moshi
8 Days, excluding arrival
Throughout the year
Arrive at Kilimanjaro Airport and our representative will welcome you and arrange your transfer to any luxurious alternative in or around Arusha/ Moshi. No activity is scheduled for the day of arrival. Spend the evening at the hotel preparing for Africa safari tour and exploring the surroundings.
Guests have to bear the expenses for transfer to the hotel unless they have pre-booked the same with us. Accommodation for guests prior to the start of the safari tour is also extra and they should pay it directly to the hotel.
You are picked up from the hotel following breakfast and driven to the Tarangire National Park. Located in the Arusha Region, northern tourism circuit of Tanzania, Tarangire National Park is known for its elephant migration safari, rare white “Omo” giraffe, Kori bustard, the heaviest flying bird, rare Roam antelope, and treetop houses.
Have you picnic lunch overlooking the serene Tarangire river after a trip through the scenic Great Rift Valley. The summer sees many migrating elephants, wildebeest, zebras, and other herds camping close to the Tarangire River. The park is also home to many exclusive animals, such as long-necked gerenuk, tree-climbing pythons, and fringe-eared oryx.
Ancient Baobab trees dotting the national park are considered among the biggest plant species in Africa. The exotic scenery made by hundreds of these giant plants look striking. The national park is home to huge hordes of giant tuskers and numerous elephant trails. Head to your campsite after a full-day Africa safari tour.
Meals: Lunch and dinner
Accommodation: Ang’ata Tarangire Camp or equivalent hotel (option to upgrade or downgrade)
Leave behind the exotic Baobab Garden and head south to Lake Manyara National Park. Though smaller than many of illustrious national parks of Tanzania, the quaint park has its own exceptional character. A serene escape from crowded tourist zones, the alkaline lake hosts millions of flamingos and about 400 types of birds at its eastern shore. A Large number of elephants, giraffes, baboons, zebras, hippos, impalas, and amazing tree-climbing lions dot the national park.
After a day-long safari tour, head to the Karatu region, the home to some exotic campsites and lodges, bordering the Ngorongoro Forest.
Meals: Breakfast, lunch, and dinner
Accommodation: Manyara Wildlife Camp or equivalent hotel
Start your next Africa safari sojourn with a trip to the fabled Serengeti National Park following breakfast. Drive past the outer periphery of the Ngorongoro Conservation Area. You have the option to visit Olduvai Gorge, the oldest known place of human inhabitation with fossil remains that are 3.6 million years old. This is not part of the itinerary and you have to bear expenses for the side trip for a few hours. A visit to a Maasai Boma en route is another great option.
Cross the Western Highlands to hit the immensely spread plains of Serengeti. Enter through the Naabi Hill Gate and head to the Seronera pains to have a glimpse of the greatest fair of wildlife on earth.
Located in Northwestern Tanzania bordering Kenya, it is contiguous to the Maasai Mara National Park of Kenya. Millions of wildebeests, elephants, black rhinoceros, zebras, buffalos, and other animals crisscross its vast plain in hordes as per seasonal changes. Elegant Maasai lions, Tanzanian cheetahs, and other predators also follow them in large numbers.
Seronera is the most happening place for tourists. Start exploring the area as soon as the sun rises and have your breakfast perched on Makoma Hill. Continue your day with a picnic lunch and return to the campsite for lunch and refreshing rest. Make most of the two days in tracking wildlife through the central Serengeti wilderness.
Meals: Breakfast, lunch, and dinner
Accommodation: Overnight at Serengeti Kati Kati Camp or equivalent hotel
The next two days are exclusively focused on the Great Migration heading in the northern part of the national park. Depending on the time of the year and weather, you can visit campsite in northern Serengeti or the Lake Ndutu area. Comfortable Flycatcher Mobile Tented Campsite overlooking the Great Migration trails offer a splendid chance of safari camping.
The scenic Grumeti River in the northern part of the national park is the site where thousands of migrating mammals plunge into the crocodile infested water as they make their way to the Masai Mara.
The Ndutu area is the breeding ground of wildebeests and zebras and thus has a high number of predator animals.
You have the option of early morning balloon safari across the vast plains and overhead grazing mammals. This is extra and exclusive of your Africa safari vacation package.
Meals: Breakfast, lunch, and dinner
Accommodation: Overnight at Serengeti Kati Kati Camp or equivalent hotel
Start your trip to Ngorongoro Conservation Area after breakfast. Take snaps of the beautiful tropical landscape on the way. Climb up the Western slopes and drive along the rim of the giant, exotic crater in pursuit of your game drive. After a hectic day, take rest at your lodge overlooking the beautiful crater.
Ngorongoro Crater is created by a collapsed volcano spread over 102 sq. miles, it has immense archeological significance. The crater surrounded by 2,000 ft high walls boasts one of the highest density of wild animals in Africa and other exotic flora and fauna. It too has a river and a lake, home to a large number of birds.
Meals: Breakfast, lunch, and dinner
Accommodation: Overnight at Ngorongoro Farm House or equivalent hotel
Take a detour of Ngorongoro World Heritage Site and explore its best-kept secrets. Visit the lake basin to witness the unique and exotic varieties of animals and birds that leave in this crater. Learn about the diverse ecosystems that spread across the collapsed caldera at its length and breadth, meet Maasai herdsmen, and have a glimpse of crater lions and rhinos.
As you pass through different temperature zones in the area, you will witness varied yet highly concentrated wildlife. Have you picnic lunch inside the crater before heading to the Gorgigor Swamp, the last destination in Ngorongoro.
Return to Arusha in the late afternoon for your flight back home.
The tour ends on day 8 and you will be dropped at your chosen place near Arusha. You may have to pay extra for transfer to the Kilimanjaro International Airport. We may also arrange your traveling to Nairobi, Kenya, on shuttle services on request.
Count mesmerizing events that adorned your memories. Get ready for check out and transfer to the Kilimanjaro International Airport or set for the trip to explore Zanzibar, the Island of Spices, at an affordable Africa vacation package.
Contact our representative or call us to extend your stay and go on a new exploration trip.
Maintaining the highest standards of corporate responsibility, AVS donates 1 % of all our profit to charities across Africa. The donations go to non-governmental agencies engaged in building schools, providing medical care, helping malnourished children, contributing to community development, and facilitating education in rural and urban areas across Africa.
Your every booking with AVS makes you participate through our contribution toward Africa’s social and economic progress. Growing in Africa gave us an appreciation for the beautiful nature, culture, challenges, and opportunities that education can offer in alleviating poverty across Africa, Our program aim to focus on what we believe in educating children across Africa and help them live with dignity and peace. We believe every child deserves better healthcare and opportunity to attend school and our help is geared to make it a possibility.
AVS has been at the forefront of ensuring sustainable development in Africa with astute preservation natural parks and nature across the continent and making it a perfect source of economic development for both today's and future generations. We too ensure optimal conditions while providing fantastic Safari tours and vacations to ensure that guests have a perfect sojourn without any disruption impacting the natural heritage of Africa.
The non-profit arm of AVS coordinates with different NGO across Africa. Help support our cause, anytime you buy our Tour, book Hotel, lodges or Camps we contribute 1% of our total profit each year to the charity.
Name: United Republic of Tanzania (Jamhuri ya Muungano wa Tanzania)
Area: 945,087 km2 (Both mainland and Zanzibar)
Population: 38,329,000-July 2005 est (34,443,603-2002 census)
Religion: 40% Christian, 33% Muslim, 20% indigenous beliefs
Currency: Tanzanian shilling
Interesting Facts About Tanzania
Maximum 6 persons, minimum 2 persons
All 7-seat 4x4 safari vehicles have a pop-up roof for an optimal view of wildlife. Specially designed for safari tourists, each has sliding windows. Depending on the group size one or two vehicles are used and members are split into two groups. Road conditions vary from area to area and can be dusty and very poor in many parts. The comfort and view from the vehicle are subject to local conditions though we make every possible effort to ensure you have optimum comfort and view while driving. These vehicles stop depending on circumstances to allow you the view of wild animals subject to the guide's decision.
Those who have pre-booked shuttle services from Nairobi to Arusha have to travel in minibusses comfortable for 22 to 24 passengers. Drivers are instructed to ensure safety during the travel and do not cross minimum speed levels set at 80kph.
All vehicles are well maintained to prevent any breakdown. However, despite our best efforts, such conditions may arise due to bad road conditions. Drivers are trained to make necessary repairs in case of vehicle breakdowns on the road. We request your patient during such emergencies.
Meals are provided as mentioned. You have your breakfast, lunch, and dinner at hotels, lodges, or camps included in your itinerary. The food choice is subject to availability and local produces have a more prominent use. Depending on the travel need, you may have picnic lunch or community lunch with local people. There may also be formal evening galas during your safari tour.
When the itinerary details do not include a meal, you can have it at the hotel restaurant or any nearby eatery on your own. Our representative may help you in finding a good local establishment.
Local produces are procured from the nearby markets and used to prepare meals for tourists on Africa safari vacation package tours. While utmost care is taken to maintain the quality of food, we ensure tourists have sufficient amount of food to stay fit to meet the rigorous of trekking. If you have any special dietary requirements or you are a vegetarian, please let us know prior to your arrival. The package includes the provision of fresh, purified water. Tourists have to bear the expenses for extra bottled water or snacks they want to carry with them.
The package does not include the provision for alcoholic drinks. You have to pay extra for it.
The vast savanna expanse of the Serengeti is the place to witness the Great Migration of wild animals. However, the view of the migrating herds is subject to the time of the year and weather conditions.
The migrating animals move to the Seronera Plains located in the southeast Serengeti during the short rains that last from mid-November to mid-December. They stay put there until April last week when the long rainy season ends.
The migrating herds begin their 800-km northward march toward the end of April. Millions of wildebeests, other mammals, and following predators cross crocodile-infested Grumeti River that defines the western corridor in late June or early July. Afterward, the half of the herds proceed to Kenya's Masai Mara area after crossing the Mara River while the other half find its way to northern and western parts of Serengeti. In October, they gain start their march toward the Seronera Plains.
Despite our best efforts to ensure absolute comfort, you may find safari traveling physically demanding. Apart from long hours of driving, you may have to walk in jungle trails or do short treks to arrive at vantage points. Poor road conditions adds to the rigors. So, be prepared for lots of driving, hectic schedules, and fast movements.
You must be prepared mentally and physically to travel through the breadth and length of Tanzania to
visit distant national parks. The abundance of wildlife, scenic landscape, and exotic cultural experience help to keep visitors motivated and soothed.
The standard electric current in Tanzania is 230V, 50Hz. Power outage is common and lengthy. Voltage variation and spikes cannot be ruled out. Carry a voltage spike guard to protect your laptop and other equipment that run on electricity. We make every possible arrangement to ensure you have a round-the-clock supply of electricity. Hotels and lodges usually have backups.
Carrying too much luggage may be a nuisance during your travel. Keep it to the minimum to avoid any inconvenience. Check what you must carry and which equipment you can get on rent.
Those flying with interconnected airlines may have luggage delays while arriving. This is more frequent at Nairobi international airport. So, keep your money and important documents with you, not in the luggage. It takes about 48 to 72 hours to get the lost luggage at the airport, as customer service standards are not up to the mark.
To overcome any emergency, you can buy required items from the local market. However, avoid buying electronic gadgets. Check our blog for more shopping tips. In case of any difficulty, contact our local Tanzania Office: 0713822218, 0662134781 for any assistance. Please note that costs incurred on luggage retrieval and sending must be borne by the guest himself. You may later claim it from your insurance provider.
Tourists venturing on Africa safari vacation tours must pay attention to luggage allowance and other conditions set by their respective airlines.
Group members during a tour may join or leave based on their itinerary. Our Africa safari tour offerings spread across multiple segments combining various travel packages. This may result in a change of staff, vehicle, or group during the trip.
You may be required to present a Yellow Fever certificate to enter Tanzania and other east African countries. Consult your doctor before the trip and obtain a certificate declaring you free from the illness.
Designed for travelers with unique interests, these tour packages focus on themed holidays, such as cultural tours, bird safaris, walking safaris, boating safaris, trekking safaris, etc. Contact our customer care or the local office to book.
Our representative and driver accompany guests on all tour itineraries. The representative acts as both the guide and group manager. He has good knowledge of local conditions and can help you in case of any need. He is also the point man for all your queries, activities, and support requirements. His duty is to make sure you do not face any hassle during your Africa safari vacation tour.
The guide and accompanying staff make sure you have fresh mountain water for drinking. You can also buy and carry bottled water. It is advisable to carry chlorine or iodine tablets or a small, portable water purifier. AVS, considering the health and safety of guests, provides certified bottled water during the trip.
Africa safari vacation packages are designed keeping in view the needs of group tours. To ensure solo travelers does not have to pay more or face any inconvenience, we offer them shared accommodation and traveling with groups. They are paired with someone of the same sex. However, we have many other portfolio tours where each traveler has independent facilities and they have to pay costs for the single trip.
Please go through your tour voucher or use the Africa Vacation Spot app to contact us.
No arrival transfers are included in the tour package. Please hire taxis from the Kilimanjaro airport (40 km from Moshi) or any other city to arrive at the designated hotel. A taxi approximately charges $50 for a one-side trip from the Kilimanjaro airport to Moshi. Our representative can assist you to have hassle-free travel from the airport to hotel if you have pre-booked transfers.
Please contact our Tanzania representatives at the Kilimanjaro airport for any help.
Tanzania Office: 0713822218, 0662134781
For those coming from Kenya, they can avail public shuttle bus services playing between Nairobi and Moshi via Arusha. It takes about 9 hours.
In the case of any missed flight or delay in arrival, please contact the starting point hotel leaving a message and contact number for our representative. If you are not part of group packages, please contact us using our emergency numbers.
You have the option to pre-book your arrival transfer with us. Our representative meets you at the airport and facilitates your transfer to the hotel in Moshi. All such arrivals are arranged according to available flight information. In case of a change in the schedule, you must inform us beforehand. When the arrival transfer is not arranged in 30 minutes of your arrival, you may hire a taxi to reach the designated hotel and claim for arrival transfer booking refund.
If you are advised of a flight schedule change
For any issues, you may contact AVS Tanzania Office: 0713822218, 0662134781
Available only at hotels and a few luxury camping sites. No laundry services in trekking camps.
Tanzanian Shilling (TSH) is the local currency. You can use international debit/ credit cards at ATMs or exchange your currency for local currency. Our representative will guide you on the money required for your Africa safari vacation tour and currency exchange. Money exchanges eagerly accept Euro, Pound, and USD throughout the country. In many urban centers, shops also accept foreign currency. However, in rural areas, you must pay in local currency and exchange is hard to obtain. Avoid carrying notes of large amounts.
Border visas require you to pay in USD. Travelers’ checks are not accepted anywhere in Tanzania. Visa/Plus cards are more easily accepted than Mastercard/Cirrus cards. Check with your bank before departure if your debit card works in Tanzanian ATMs.
It is better to pay using local currency than cards in rural areas or small towns. Card machines are not widespread. Hotel and our tour expenses can be paid using a card. However, it is better to carry cash than rely on cards. Card payment too may incur additional charges.
Check your departure ticket if an additional tax of USD40 is included.
Tipping is common and an accepted practice in Tanzania. It is viewed as a token of appreciation for services rendered. The local people have high expectations and a small tip can contribute to their lives in many ways.
Each group will have a guide and porters. A number of porters is subject to group size and baggage. The usual ratio is 2 or 3 porters for every traveler. You may choose the time of giving tips. It is better to give the tip to the entire group as a whole in an envelope. Give the envelope to the group leader or guide and announce the amount of tip.
Accommodation options vary depending on the package and availability. You may stay in hotels, safari lodges, or full-service tents as mentioned in the itinerary. Please note accommodation options mentioned in the brochure is only indicative and subject to availability.
Most accommodation allotments are on shared basis. However, you may book a single room or tent for all night stops.
The standards, facilities and amenities differ from one hotel/lodge/camp to another. Your accommodation choice may be subject to change under extraordinary circumstances though we take every possible care to provide your equivalent standard of accommodation. Hotels often shut off generators at night from 10 pm to 5 am. Internet service is very limited outside Arusha. Camps may not have air conditioning or electricity.
Check our blog, for detailed advisory on different aspects, gear, luggage, accessories, safety, and other essentials to take with you on Africa safari vacation tours. The vast continent is a meeting ground of different climate zones marked by extreme temperature variations. You should pack keeping in view its weather conditions and travel needs. Lightweight, breathable, moisture-wicking and easily removable layers of clothes are the best option.
Avoid having a lot of luggage. Read packing tips on our blog and keep your luggage as minimum as possible. Each guest is allowed to have one suitcase or sports bag or backpack with maximum weight of 15kg and size of 30cm (height) x 30cm (width) x 60cm (length) due to limited vehicle capacity. He may also carry a daypack. Those with more than stipulated luggage have to bear the transporting expenses incurred for extra luggage.
You may have the option to put a portion of your unnecessary luggage in your Arusha hotel cloakroom.
You may hire the following essentials:
The layering of clothes is the best, as you can use them in all conditions. They offer optimum temperature regulation and are also quick to dry. Have a base layer, a mid-layer, and a fleece layer. You may add a windproof jacket too.
Note: No plastic or disposables are allowed.
You must have a minimum, average level of physical fitness prior to arriving on an Africa safari tour vacation. Every traveler must be able to walk without any support, climb stairs, carry backpacks, be able to hop on and off boats and taxis, and do not have any heart or other serious medical conditions. Those opting for trekking tours must have superior fitness levels.
We suggest you consult your doctor about your physical fitness for trekking and rigor of the Africa safari vacation holiday. Also, discuss with your doctor about various health risks in the region and prepare yourself accordingly. Have required inoculations prior to your visit and carry medications with you. Include a first-aid kit, hand sanitizer, and sanitary napkins in your luggage. Medical facilities are basic in East Africa and almost nonexistent in interior areas. Let us know if you have any prior ailment.
Entry to Tanzania is subject to producing a Yellow Fever certificate. Protective clothing and insect repellent are a must to beat back sand flies and mosquitoes. You should also carry a sun cream or lotion.
The region is associated with the following health risks.
We can arrange for your evacuation and medical treatment in case of any emergency and you have to reimburse the cost.
Safety and Security
Tanzania is more peaceful and violent free than any other country in Africa. There are no reported terrorist or rebel movements. However, foreign travelers are likely target of theft, cheating, fraud, robbery, and harassment, as crime is an issue. The neighboring Kenya has become a target for terror groups. Uganda and Rwanda are yet to fully emerge from their bloody past and sectarian divisions. Ethnic and economic tensions often lead to protests.
It is better to adhere to basic safety and security requirements even when in Tanzania. Check for travel security updates issued by your or any other national government citing law and order in or around your destination. Always remain in the group and with your local guide, who is aware of possible issues in the area. Have a money belt around your waist to keep important documents and money. Be attentive to your wallet and cell phone.
Make it a practice to avoid carrying valuable jewelry or excessive amount of money. You can keep your valuables in safety deposit boxes in hotels you are staying. The group leader/ tour guide/ representative has authority to alter or cancel any part of the itinerary mentioned in your Africa safari vacation package for safety concerns. If you are undertaking any optional activity beyond the stated itinerary during the free time and based on your interest, you must inform our representatives. It is not part of our itinerary and we cannot assure you any representation.
Although we usually include safe destinations in our itinerary, you are advised to remain with the group and use point-to-point taxi services. Avoid wandering the city streets at night or offending local people. Use your own judgment to avoid any untoward incident. Don’t take help of strangers and shun places where protests are ongoing.
Water-based activities must be carried on in the company of local guides. Don’t let excitement overpower you ignoring potential dangers. Cooperate with your guide/ tour representative in ensuring absolute safety and security of all guests.
Travel insurance is a must to become the part of any our Africa safari vacation itinerary. You may be asked to produce your insurance details prior to the start of your trip. If you fail to show the insurance proof, we reserve the right to cancel your package subscription. When you have credit card insurance, carry the proof of purchase.
Your travel insurance must include a medical coverage of USD 200,000 so that there must not be any problem in case of need for repatriation or emergency rescue arises. Such insurance should also cover personal liability, cancellation, loss of luggage, and other essential things.
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We have taken all possible care to compile trip details with the utmost care and from the most plausible sources and provide this brochure to Africa safari vacation tourists in good faith. However, this information does not constitute part of the contract between Africa Vacation Spots and its clients/customers. The featured itinerary may be subject to change while printing brochures or it may differ from the given information considering practicalities in safari tour. Though we make every possible effort to stick to the given details, there may be improvements/alterations considering the feedbacks from tourists and ground staff, changing conditions, and our in-house research inputs. The brochure is released in November every year. As we strive to improve the Africa safari packages with each passing year, new additions or changes are natural to provide tourists with the best rewarding experience. Please get a print of our final package tour just days before the travel and make sure you have our latest trip details with you to avoid any changes that may affect your plans. Those who booked seeing the previous years’ brochure may find changes to the itinerary.
We make every possible effort to adhere to itinerary and route. However, the itinerary given is a brief view of the guided tour and there is an inbuilt flexibility to adapt to local conditions and unpredictability of the regions we visit. We may modify or change in the detailed itinerary as dictated by the necessity on the ground.
The tour details provided in this document must be considered as a general guide on Africa safari vacation tours. Any mention of particulars on destination, accommodation, wildlife, and route may not constitute a guaranty of being encountered, visited, or witnessed. All travel trips are subject to local permission, weather, and conditions on the ground.
Policy & TermsTOUR BOOKING TERMS AND CONDITIONS These are the terms and conditions of any contact between AfricaVacationSpots (the services providers) and you (all persons traveling with our Tour Operator partner, named on a booking). They are very important, so please take time to read them. Confirmation of travel with AfricaVacationSpots implicates that you have read, fully understood and agreed to the terms and conditions described below. If you have any questions or doubts, please contact us. 1. BOOKING AND PAYMENT 1.1 All services are subject to availability and are not guaranteed until confirmed. 1.2 A deposit of 30% of the total value for each person referred to on the booking form is required at the time of booking. If a higher deposit is required for any particular tour, this will be indicated before confirmation. 1.3 Where permits are required, they must be paid in full at the time of confirmation and are non-refundable. This is in addition to the standard non-refundable deposit. 1.4 The remaining balance is due 45 days before the start of the tour, unless otherwise indicated. Should this payment not be received without notice, AfricaVacationSpots reserves the right to treat the booking as cancelled, whereby normal cancellation conditions apply. 1.5 If the booking is made within 30 days of the tour start date, full payment is required at the time of booking. The contract between us is made when we issue your confirmation invoice. 1.6 At the time of booking, we require full details for all passengers (names must be as they appear in passports). 2. PRICES 2.1 All prices are quoted and paid in US Dollars unless otherwise stated. 2.2 Prices quoted by AfricaVacationSpots are subject to change without notice and are not guaranteed until the time of confirmation. 2.3 Prices quoted are as per itinerary and per person and unless stated otherwise. 2.4 Prices quoted do not include the following: Personal expenses, personal insurance, and laundry, other than as stated, drinks, passport and visa fees, tips and gratuities, international flights. 2.5 Meals will be indicated Tour by Tour 2.6 Accommodation varies depending on location and price plan. Camping, tented camps, bandas, guest houses, tented accommodation and hotels are regarded as suitable accommodation; this will also be indicated Tour by Tour package. 2.7 AfricaVacationSpots reserves the right to substitute accommodation for those indicated in itineraries, when the tour is not yet confirmed. 2.8 Should a client wish to upgrade the standard of accommodation once the tour has been confirmed, a supplement is necessary. Upgrades are subject to availability. 3. DESCRIPTIONS AND SERVICE 3.1 All information and descriptions (including those regarding accommodation and activities) are based on the latest information available and are given in good faith. AfricaVacationSpots is not liable for deviations from these descriptions. 3.2 Transport provided will vary according to the itinerary and the number of clients. We attempt to ensure that the vehicles used are maintained in a decent (our opinion of) and roadworthy condition. We have contact information of rescue vehicles in all the national parks, so as to make sure our clients do not waist too much time in case of a breakdown. However, we accept no liability for breakdowns, punctures, road conditions etc. and the delays or changes that these may cause. 3.3 We reserve the right to use the services of sub-contractors when necessary. 3.4 We do not guarantee that you will see wild animals, precisely because they are wild. However, our guides will always work very hard to make sure that our clients see the best wildlife. 4. COMPLAINTS 4.1 If you are unhappy with any service or facility provided, you must immediately inform your representative (guide, tour leader, driver provided by AfricaVacationSpots) and allow them to attempt to resolve the issue as soon as possible. 4.2 If a representative has been informed and the complaint is not resolved to your satisfaction, a formal complaint can be made to AfricaVacationSpots in writing. This must be done within 28 days of completion of the tour. We accept no liability for complaints not notified in accordance to this. 5. CANCELLATION & REFUNDS 5.1 Cancellation by you: 5.1.1 If you decide to cancel your holiday you must notify us as soon as possible. Any notification by telephone must also be confirmed in writing or by e-mail within 24 hours and is effective from the day we are notified, provided that written confirmation is received by us within 24 hours of the original notification. 5.1.2 Cancellation charges are based on the tour price and applied at the following rates: Cancellation received more than 90 days prior to start date, full refund (minus bank charges) Cancellation received 60-89 days prior to tour start date, loss of 30% of deposit. Cancellation received less than 30 days prior to tour start date, loss of 100% of total safari cost. 5.1.3 No refund will be given for permits, independent of the cancellation date. 5.1.4 Refunds will not be given for unused services, late arrival or absence of clients. 5.1.5 We accept no liability for any loss or damage arising from cancellations. 5.2 Cancellation by AfricaVacationSpots: 5.2.1 We reserve the right to cancel your holiday and charge cancellation fees (as defined above) should you fail to pay the balance when due. 5.2.2 AfricaVacationSpots reserves the right to cancel your tour up to 60 days before start date. After this, we will not cancel your tour unless it is for a reason outside our control. In such circumstances, we will offer you the choice of an alternative holiday if available, or full refund. If we have to cancel your holiday we will offer you: a) Arrangements of a similar nature, standard, and price, if available. b) Arrangements of a lower standard, whereby the difference in price will be refunded. c) More expensive arrangements, whereby the difference in price will be paid by you. d) A full refund. 5.2.3 AfricaVacationSpots accepts no liability for any loss or damage arising from cancellations. 6. ALTERATIONS 6.1 Alterations by you 6.1. Should you wish to make alterations to a confirmed booking, we will do our best to make the alterations, although it may not always be possible. 6.2 Alterations by AfricaVacationSpots 6.2.1 AfricaVacationSpots reserves the right to alter confirmed bookings. Whilst this is not common, sometimes is necessary. We will try our best to make sure that the alterations are to a higher standard of services. Due to the nature of the holiday, arrangements and itineraries need to be flexible and we will attempt to inform you as soon as possible of any changes. 6.2.2 In the case of significant alterations, you will be informed as soon as possible and be provided with 4 alternatives: a) Arrangements of a similar nature, standard and price, if available. b) Arrangements of a lower standard, whereby the difference in price will be refunded. c) More expensive arrangements, whereby the difference in price will be paid by you. d) Cancellation with a full refund. 6.3 Alterations by third parties 6.3.1 AfricaVacationSpots has no direct control over its suppliers. Where the supplier makes significant alterations, we will attempt to inform you as soon as possible but accept no liability for such changes. In this case the above terms and conditions (6.2.2) will be applicable. 6.4 Alterations due to circumstances beyond our control 6.4.1 In the event of unforeseeable circumstances outside of our control such as road closures, bad weather, problems with national parks or hotels and security considerations, strikes, sickness, war, quarantine, force majeure, political unrest, natural disasters, changes imposed by rescheduling or cancellation of flights by an airline or main charterer, or acts of God, it may also be necessary to alter itineraries and services. In the event of any of the above, you will be responsible for any additional costs incurred although some costs may be recoverable from your insurance policy, depending on the terms. However, AfricaVacationSpots will try their level best to find the best and least expensive solution. We accept no liability for costs or damages resulting from such circumstances. 7. LIABILITY 7.1 AfricaVacationSpots accepts no responsibility for any illness, injury, death, loss or damage of any nature to persons or property arising directly or indirectly from any aspect of your tour. 7.2 We do our best to ensure that all tours, activities and services are properly arranged and conducted as advertised. However, while we only deal with suppliers (eg. hotels, lodges, flights etc) that have good reputation, we do not have direct control over services provided by them and therefore AfricaVacationSpots cannot be held responsible for errors of such suppliers. 7.3 While we do our best to maintain highest level of safety, travel and adventure have inherent risks associated with them and clients participate at their own risk. 7.4 AfricaVacationSpots accepts no liability for unforeseen circumstances beyond our control, including flight delays/cancellations, detention, annoyance, force majeure, war or threat of war, riots, civil disturbances, terrorist acts, border closure, acts of government or other authorities, strikes, thefts, epidemics, road closures, industrial disputes, natural or nuclear disaster, extreme weather conditions, fire, technical and/or mechanical problems to transport (however, in case of mechanical problem, we will provide our clients with rescue vehicle as soon as possible). 7.5 It is the responsibility of the client to ensure that he/she and his/her dependents all have the appropriate passports, visas, travel permits, health certificates and other required documentation. 8. MEDICAL & TRAVEL DOCUMENTS 8.1 You are responsible for all requirements concerning medical vaccinations and certificates, precautions against malaria, visas, international currency and passports, and AfricaVacationSpots accept no liability if such requirements have not been correctly arranged by you. 8.2 It is also your responsibility to report on time for all transport arrangements and to ensure that you have all travel tickets & documents. We cannot be held responsible for any additional costs if you fail to do so and in the case of passengers being refused entry by any immigration or other authority, all repatriation costs are to be borne by the passenger. 9. TOUR AUTHORITY 9.1 The authority of the guide and/or driver will be final at all times – this is for your own safety and the well-being of your fellow travellers. 9.2 You must always comply with local laws and regulations. 9.3 We reserve the right to refuse any person participation in the tour, or refuse their continuation in the tour and neither AfricaVacationSpots or the supplier will be liable for resulting expenses and no refunds will be given. This very rare incident is only likely to happen when behaviour is deemed likely to cause danger, inconvenience or hazard to the tour or any third party. 10. SUPPLIER'S CONDITIONS 10.1 Suppliers have their own booking conditions and you will be bound by these so far as the relevant supplier is concerned. Some of these conditions may limit or exclude liability on the part of the relevant supplier. Should you have any queries regarding our terms and conditions, please do not hesitate to contact us. Sincerely, AfricaVacationSpots
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Days : 8 | Nights : 7